This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our social application, the Service. By using the Service, you agree to the terms below.
1. Information We Collect
- Account data: email, phone number, password hash, sign-in provider.
- Profile data: nickname, age, gender, photos, location (city), bio.
- Usage data: chats, gifts sent or received, boosts, membership status.
- Payment metadata: order ID, amount, currency, payment method, status. Card details are processed solely by our payment gateway (Omise) and are not stored by us.
- Device data: IP address, device model, OS, app version, language.
2. How We Use Your Information
- Provide core features: matching, messaging, gifts, membership, boosts.
- Process payments, refunds, and subscription renewals.
- Prevent fraud, abuse, and violations of our Community Guidelines.
- Improve product quality and personalize recommendations.
- Comply with legal obligations and respond to lawful requests.
3. Sharing of Information
We do not sell your personal data. We share data only with: payment processors to complete transactions; cloud hosting and analytics providers under strict confidentiality; authorities when required by law.
4. International Transfers
Your data may be processed in countries other than your own. We apply contractual and technical safeguards consistent with international standards.
5. Data Retention
We retain personal data only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent or restrict processing.
- Request a copy of your data in a portable format.
- Lodge a complaint with a competent data protection authority.
7. Security
We use encryption in transit, access controls, and regular reviews to protect your data. No system is 100% secure; please use a strong password.
8. Children
The Service is not directed to users under 18. If we learn that a minor has created an account, we will remove it.
9. Contact
For privacy questions, contact: thaiyooonline@gmail.com